This Privacy Policy applies to https://www.thebncgroup.com/ and The BNC Group, governing data collection, usage, and communication practices, including SMS messaging. By using The BNC Group website, you consent to the data practices described in this statement.
Collection of Your Personal Information
The BNC Group may collect the following personal information to provide you with products and services:
- First and Last Name
- Email Address
- Phone Number
We collect personal information only when voluntarily provided by you. You may be required to provide personal information when using certain products or services, including:
- Registering for an account
- Entering sweepstakes or contests
- Signing up for special offers or communications
- Sending us email messages
- Providing payment information for orders or services
Additionally, we may collect non-personal information such as your IP address, browser type, and website usage to improve our services.
Use of Your Personal Information
The BNC Group uses your personal information to:
- Deliver the products and services you request
- Communicate service updates, promotions, or special offers
- Provide customer support or resolve issues
We may also use your phone number to send SMS communications, which may include service updates, account notifications, or promotional messages, in compliance with applicable laws and regulations.
SMS Messaging Policy
By providing your phone number and opting in, you consent to receive SMS communications from The BNC Group.
Purpose of SMS Communications
SMS messages may be used for:
- Transactional updates (e.g., order confirmations, service alerts)
- Promotional offers and marketing
- Customer support communications
Frequency of SMS Messages
Message frequency varies but will not exceed five messages per month unless explicitly stated.
Opting Out of SMS Messages
You can opt out of receiving SMS communications at any time by replying “STOP” to any message. Upon opting out, you will no longer receive SMS messages unless you re-subscribe.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Sharing Information with Third Parties
The BNC Group does not sell or lease customer data. We may share information with trusted third-party providers, including SMS service platforms, solely for:
- Delivering SMS messages
- Hosting or maintaining our services
- Providing analytics and improving user experiences
Third-party providers are prohibited from using your personal information for any purpose other than providing services to The BNC Group.
Retention of SMS Data
We retain your phone number and associated SMS communication data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Data is securely deleted upon account termination or opt-out.
Security of Your Personal Information
The BNC Group uses encryption (e.g., SSL protocol) and other security measures to protect your personal information. While we strive to safeguard all data, we acknowledge that no transmission over the Internet is 100% secure.
Compliance with Privacy and Messaging Laws
The BNC Group complies with all applicable privacy and messaging laws, including:
- The Telephone Consumer Protection Act (TCPA)
- CTIA Messaging Principles and Best Practices
- General Data Protection Regulation (GDPR), if applicable
- California Consumer Privacy Act (CCPA), if applicable
Your Rights
You have the right to:
- Access the personal information we collect
- Request corrections to your data
- Opt out of SMS and other communications
- Request the deletion of your personal information, subject to legal exceptions
To exercise these rights, please contact us using the information provided below.
Children Under Thirteen
The BNC Group does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us to ensure its removal.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be communicated through:
- Notices on our website
- Email to the primary account holder
Your continued use of our website and services constitutes acceptance of the updated terms.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us by visiting our Contact Page.